PUC had issued an order in March putting a stop to water utility disconnections for customers of investor-owned utilties, which TRWA advised its WSC, district, and city members to voluntarily follow as a best practice. The PUC initailly intended the order to coincide with the governor's statewide disaster declaration, but the commissioners recently changed course by letting the order lapse last week. This means that utilties may resume disconnections rather than an abrupt return to business as usual.
LLWSC will resume disconnections on 07/07/2020. Please contact our office or pay bill in full prior to this date.